3 Year Guarantee Registration

Australian Silver Cross 3 year warranty will commence from your baby's due date. Prior to this, warranties are applicable for 2 years from date of purchase. Please note your registration must be within 28 days of receiving your goods to be eligible for the additional warranty. You will find the serial number on the enclosed leaflet with your instruction manual or on a white sticker underneath your pram on its frame.

Automatic 2 Year Warranty on Silver Cross

When you buy from Silver Cross, your purchase is automatically protected by a standard two year warranty against manufacturing faults. When you register your product via our online Extended Warranty Registration form, you will receive an additional 1 year free warranty.

Our collection is guaranteed for a period of 24 months (plus an additional 1 year warranty when registered via the online form) from the date of purchase against manufacturing faults and material defects, when the product is used correctly according to the manufacturers instructions. The manufacturers warranty is not transferable and only the original purchaser can make a claim. Please retain your proof of purchase.

To submit a warranty claim, please use our online Repairs Submissions form and a member of our team will be in contact with you.