We’re really sorry to hear you’re having an issue with your product, especially if it’s been well loved and is showing signs of wear and tear or damage.

To get this sorted quickly, please use our online Repairs Submissions form and a member of our team will be in contact with you. Once we have received the claim, we will review all the details and get back to you as quickly as possible.

If you need any help along the way, we’re here for you—just let us know.